Shipping & Returns
Shipping Policy
Welcome to our shipping policy section! Here at Red Hourglass Creations, we prioritize the safe and timely delivery of your unique items. We utilize reliable carriers to ensure your handmade treasures arrive in perfect condition. Shipping costs are calculated at checkout, based on your location and selected shipping method.
For your convenience, we offer multiple packaging options to protect your orders. Feel free to reach out if you have any questions about our shipping process—we're here to help!
Return & Exchange Policy
Our return policy is designed to make your shopping experience worry-free! If you’re not completely satisfied with your purchase, you may return iit within 30 days for a full refund or exchange. We want you to love your handcrafted items as much as we do.
To initiate a return, simply contact our customer service team, and we'll guide you through the process. We believe in quality craftsmanship and want to ensure you are delighted with every piece you receive from Red Hourglass Creations.